AI Integrations

AI that works
for your business

We integrate AI into your business: chatbots powered by GPT, process automation, predictive analytics and custom models. Solutions that save time and money.

What's included

AI applied to real problems

Intelligent chatbots

Virtual assistants based on GPT-4, Claude or open-source models that understand the context of your business. They handle enquiries 24/7, qualify leads and reduce your support team’s workload by up to 60%.

Process automation

We identify repetitive tasks in your operation and automate them with AI. From email classification and document data extraction to report generation and inventory management.

Predictive analytics

Machine learning models that analyse your historical data to forecast sales, detect behaviour patterns, anticipate customer churn and improve decision-making.

RAG and knowledge bases

Retrieval-Augmented Generation systems that connect AI models to your internal documentation. Your team can ask questions in natural language and get precise answers based on your own data.

Custom models

Fine-tuning of language models adapted to your sector and terminology. From text classification models to specialised content generators that speak the language of your industry.

API integrations

We connect AI services to your existing tools: CRM, ERP, e-commerce platforms, ticketing systems and any software your business already uses, without disruption.

In depth

AI as a competitive advantage

Artificial intelligence has stopped being a promise and become a practical tool that businesses of every size use daily. At VERTEX we help you cut through the hype and identify the use cases where AI genuinely delivers value for your operation: fewer hours spent on repetitive tasks, faster customer response times and better decisions based on data. We work with the leading models on the market — GPT-4, Claude, Gemini — as well as open-source alternatives when data privacy or cost make them the better fit.

Every project starts with a discovery phase in which we map your processes and quantify the potential impact of each automation. From there we build a prototype in weeks, not months, so you can validate the value before committing to a larger investment. Our integrations plug into the tools you already use — your CRM, your ERP, your helpdesk — so adoption is natural and requires no changes to how your team works.

Security and compliance are built into everything we do. We design architectures where your sensitive data stays under your control, whether on your own infrastructure or in private cloud environments, and we comply with the GDPR from day one. After deployment we monitor model quality and cost, and we iterate continuously so the system keeps improving with use.

FAQ

Frequently asked questions

What kind of AI can I integrate into my business? +

The possibilities are broad: customer service chatbots, document automation, predictive sales analytics, recommendation systems, content generation, automatic email classification, invoice data extraction and much more. In an initial consultation we analyse your operation to identify where AI can have the biggest impact.

Do I need a lot of data to get started? +

Not necessarily. For chatbots and automations based on language models such as GPT-4 or Claude, your current documentation and processes are enough. For predictive analytics it does help to have historical data, but even with small datasets we can get useful results using transfer learning techniques.

Is it safe for sensitive data? +

Security is our priority. We can deploy models on your own infrastructure (on-premise) or in private clouds so your data never leaves your environment. We also configure encryption in transit and at rest, granular access control and usage auditing. We comply with the GDPR and can adapt to sector-specific regulations.

How much does an AI integration cost? +

An intelligent chatbot with basic RAG starts at 3,000-6,000 euros. Process automations sit between 5,000-15,000 euros depending on complexity. Predictive analytics projects or custom models can require larger investments. The ROI is usually visible within the first 2-3 months.

What results can I expect? +

Our clients typically see 40-60% reductions in time spent on repetitive tasks, 25-35% improvements in customer response times and 15-20% increases in conversion thanks to personalisation. The concrete results depend on your use case, but we always define measurable KPIs before starting.

Ready to get started?

We'll help you identify where AI can transform your business. No-obligation consultation.

Book a consultation