Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make an enquiry on vertexlabs.es (referred to below as the "Site").

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

Cookies

Here is a list of the cookies we use. We list them so you can choose whether to opt out of them or not.

• "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.
• "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

Contact information and enquiries

When you make an enquiry or request information through the Site, we collect certain information from you, including your name, email address, project type and message. We refer to this information as "Contact Information".

Vertex Forms pricing uses a request to Cloudflare to estimate your country from your IP address and select a currency. You can change the currency manually; that preference is stored in your browser. We do not request precise location. Your enquiry includes the selected currency and displayed prices.

Vertex Forms enquiries also include your agency website, the range of websites you maintain, your plan of interest and, optionally, the form plugin you use. We use these details to discuss compatibility and arrange a demo. Submitting an enquiry does not start monitoring or create a subscription.

When we talk about "Personal Information" in this Privacy Policy, we are referring both to Device Information and to Contact Information.

How do we use your personal information?

We generally use the Contact Information we collect to:

• Respond to your enquiries and requests for information
• Communicate with you about our services
• Send you commercial proposals related to your project
• Screen requests for potential fraud or risk

We use the Device Information we collect to help us detect potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise our Site.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information as described above.

Website enquiry forms are processed through Web3Forms to deliver your request to us.

We use Google Analytics to help us understand how our visitors use the Site. You can read more about how Google uses your Personal Information here: google.com/policies/privacy. You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the following links:

• Facebook
• Google
• Bing/Microsoft

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights (GDPR)

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated or deleted.

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request the deletion of your data
• Object to the processing of your data
• Data portability

Data retention

When you make an enquiry through the Site, we will keep your information for our records unless and until you ask us to delete this information.

Minors

The Site is not intended for individuals under 18 years of age.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email: